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	<title>eArchitecture</title>
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	<link>http://saileshpanchal.com/earchitecture</link>
	<description>From Enterprise Strategy to Delivery - Architecture that delivers in Financial Services</description>
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		<title>Apple tablet predictions for 27 Jan</title>
		<link>http://saileshpanchal.com/earchitecture/?p=40</link>
		<comments>http://saileshpanchal.com/earchitecture/?p=40#comments</comments>
		<pubDate>Fri, 08 Jan 2010 22:14:31 +0000</pubDate>
		<dc:creator>Sailesh Panchal</dc:creator>
				<category><![CDATA[Apple]]></category>

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		<description><![CDATA[Since I am an Apple user and all the sites I go to are writing about it, here are my predictions/wishlist for the iBook, 10&#8243; multi-media book.

- Name: iBook, already owned by Apple, describes what it will be and fits with the current naming conventions. Much more obvious that the iSlate, Table, etc. It would [...]]]></description>
			<content:encoded><![CDATA[<p>Since I am an Apple user and all the sites I go to are writing about it, here are my predictions/wishlist for the iBook, 10&#8243; multi-media book.<br />
<span id="more-40"></span><br />
- Name: iBook, already owned by Apple, describes what it will be and fits with the current naming conventions. Much more obvious that the iSlate, Table, etc. It would be funny to think that Apple, by simply registering the iSlate name and leaking it at the right time, managed to get competitors at CES to name all their devices Slates. Then Apply could come out with an iBook. I suspect there will be as much difference between the Microsoft offering and Apples as the clay table/slate and a modern book as a reading and usability experience.<br />
<strong>Specs:</strong><br />
- Size: 7-10 inches paperback book sized and a touch thicker then the iPhone. It&#8217;s not like Apple to produce a case, so the unibody will have to be robust enough to live in a briefcase, handbag and being thrown around.<br />
- Screen: 720p OLED with multitouch, maybe more, I don&#8217;t think it will be widescreen proportions.<br />
- 10+ hour battery life, hopefully more, but an end of a day charge is normal now and it will last 1000+ cycles.<br />
- wifi with a option to use 3G for data, possibly used as a phone with headphones and mic, but unlikely. Ideally tethered to the iPhone, if you&#8217;re really stuck. Can the iPhone companies really stop Apple if they choose to release the feature in software?<br />
- user facing camera for videoconferencing, no camera on the back. A great way for on the move communications on wifi.<br />
- new safari without flash<br />
- amazing reader app<br />
&#8211; multimedia book/magazine/presentation format; with sdk and templates for Keynote, Pages, iMovie; publish to iTunes like slideshare<br />
&#8211; magazine/newspaper subscription feed like podcasts but with billing<br />
&#8211; 70/30 cost split for publishers. They will do for the small author what apps have done for the developer, they can make the <a href="http://lulu.com">lulu.com</a>model work. Big name authors wanting cash advances will still use the publishing houses, but those publishing houses will be producing multi-media books for that money.<br />
- new simpler UI specifically to the tablet and screen size. This is what Apple do best integrate the whole end to end experience, and tune it.<br />
- will run most iPhone apps probably with a recompile with the new iPhone sdk, in an emulation window with the option to double the size due to the higher screen density. With 100K+ apps, this is a no brainer move, and protects the investment of customers, tying them tighter. Apple APIs for core text fonts will scale to different screen densities.<br />
- new tablet sdk, based on a mix of iPhone and OS X. Lots of iPhone and Mac developers will be over this<br />
&#8211; still single app at a time. Performance and smoothness of operation will still be a priority.<br />
&#8211; multiple screens for reading or browsing, like the existing iPhone safari.<br />
- good mix of starting application with great UI. email, calendar, notes, map, photos, reader, safari, iPod, a few new ones<br />
- touch keyboard like the iPhone for casual use, will not allow bluetooth connectivity to a real keyboard</p>
<p><strong>Who is going to use it?</strong><br />
Everyone and everywhere, or Apple will not release it. They are going to go for the biggest possible market for this device. It will be good enough for 80% of what most people use their laptops, with the none of the hassle. On trains and planes most people are in read only mode with their laptops, with maybe a little bit of email. People who don&#8217;t like computers at all will have a simple way to access the internet, with other uses. Students can have all of their books with them all of the time, and able to capture notes. It will push mobile gaming further along. For most it could for some replace the laptop, but focused as a book/magazine replacement, I don&#8217;t think it will compete with a laptop. For the people who don&#8217;t read books, it will have interactive magazines, papers, how-to guides, guidebook, and more as outlets will have wifi and push content to it.<br />
The classic challenge was &#8211; &#8220;Is this device just good enough to read when you go to the john?&#8221;, but imagine a day when you have access to every magazine you ever bought, without the piles of them everywhere, including the john, marked with the articles you found interesting, with links to online website or cross references to other articles and books. More eco friendly too.<br />
The laptop will become main computer on the move, with enough power now to do photo and video processing, with the iMac if you prefer with that great 27&#8243; screen which a laptop can never compete with. It will give everyone else a simpler way of taking the stuff they need on the move.</p>
<p>It could be very close to <a href="http://www.bbc.co.uk/cult/hitchhikers/realmedia/universe.ram">the hitchhiker guide to the universe</a> book for around £500-600.</p>
<p>If, Apple actually have this event on the 27th and it is about the tablet and not iPhone 4th gen, I think it will be most of the above and packaged as only Apple can, which will add the extra 20%, that will leave others wondering how they catch up. Of course if they don&#8217;t release at least this much then their stock will drop&#8230;</p>
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		<item>
		<title>Think Big in 2010&#8217;s</title>
		<link>http://saileshpanchal.com/earchitecture/?p=35</link>
		<comments>http://saileshpanchal.com/earchitecture/?p=35#comments</comments>
		<pubDate>Fri, 01 Jan 2010 19:59:39 +0000</pubDate>
		<dc:creator>Sailesh Panchal</dc:creator>
				<category><![CDATA[Quotes]]></category>
		<category><![CDATA[Quote]]></category>

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		<description><![CDATA[“Make no little plans. They have no magic to stir men’s blood and probably themselves will not be realized. Make big plans; aim high in hope and work, remembering that a noble, logical diagram once recorded will never die, but long after we are gone will be a living thing, asserting itself with ever-growing insistency. [...]]]></description>
			<content:encoded><![CDATA[<p>“Make no little plans. They have no magic to stir men’s blood and probably themselves will not be realized. Make big plans; aim high in hope and work, remembering that a noble, logical diagram once recorded will never die, but long after we are gone will be a living thing, asserting itself with ever-growing insistency. Remember that our sons and grandsons are going to do things that would stagger us. Let your watchword be order and your beacon beauty. Think big.”<br />
—DANIEL BURNHAM, CHICAGO ARCHITECT. (1846-1912)</p>
]]></content:encoded>
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		<item>
		<title>The future of Mobile Payments in Europe</title>
		<link>http://saileshpanchal.com/earchitecture/?p=24</link>
		<comments>http://saileshpanchal.com/earchitecture/?p=24#comments</comments>
		<pubDate>Tue, 29 Dec 2009 00:56:26 +0000</pubDate>
		<dc:creator>Sailesh Panchal</dc:creator>
				<category><![CDATA[Banking]]></category>
		<category><![CDATA[Payments]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[Mobile]]></category>

		<guid isPermaLink="false">http://saileshpanchal.com/earchitecture/?p=24</guid>
		<description><![CDATA[We had an interesting session at the recent Tower Group event in Evian, on the future of Mobile Payments. We didn’t get through many of the prepared slides, but the delegates from a number of european banks expressed their views and experiences from the last few years. Here is my view from that session.
What is [...]]]></description>
			<content:encoded><![CDATA[<p>We had an interesting session at the recent <a href="http://www.towergroup.com/research/events/page.htm?pageId=4584">Tower Group</a> event in Evian, on the future of Mobile Payments. We didn’t get through many of the prepared slides, but the delegates from a number of european banks expressed their views and experiences from the last few years. Here is my view from that session.</p>
<p><em>What is meant by mobile payments, are they needed in Europe, what form will they take and what is stopping them?</em></p>
<p><em><span id="more-24"></span> </em></p>
<p>Mobile Payments, are not specifically a <em>payments</em> problem. The mobile is a channel just like the internet, ATM or PoS terminal. I cannot see the need or will from the banks or central infrastructures to support a new mobile payment type, and there should be no need as with SEPA Credit Transfers (SCT), SEPA Direct Debits (SDD), Card networks (with standardisation from the SEPA Cards Framework enabling new entrants; <a href="http://www.payfair.eu/">PayFair</a> looks interesting) and in the UK Faster Payments. The payments element can be made with existing payments, maybe wrapped in a slightly more specific scheme for cross boarder operating, risk and interchange management. So then this is about a mobile <em>channel</em>, which could use the existing payment schemes</p>
<p>Europe is not Africa/Asia, obviously, and the challenges and capabilities available to customers are very different. So I am not sure it is helpful to directly look at the solutions in these regions and expect some direct translation. Even mapping them on to Europe’s un-banked does not take into account the mature levels of regulation and controls on payments in Europe which we should not loose and needs banks and governments to look at the socio-economic reasons these groups remain un-banked. These will not be solved by a bank product, device or piece of plastic.</p>
<p>During the evolution of Mobile Payments, it has been mixed with thinking about Contactless payments, to the point where they seem to flow into each other in discussions. These are two different mountains and the peak of <em>mobile payments</em> is not reachable from the NFC peak. Near Field Communications (NFC) devices, such as Inside Contactless <a href="http://www.insidecontactless.com/products/micropass_suite.php">micropass</a> can be embedded in anything a phone, pen, card, or foil that be stuck to anything, like your watch or even mobile. This in effect replaces the card with limited security, without EMV. But this is not mobile payments, and due the risk will “never” enable payments over £100, and will probably stay in the sub £25 range. I see this as a P2B solution, as the person is interacting with a Point of Sale (PoS) terminal. It looks like phone application are able to transfer data to the NFC chip in the phone, which may enable a high level of security, but are people really going to exchange value by tapping their phones together?</p>
<p>Who is going to provide the mobile payment solution? The solution will have to have to have the support of the banks as only they have the systems to manage their customers accounts with the necessary risk, compliance and security demanded by their customers, governments and central banks. These burdens are increased each year and at the moment there is little likelihood in that changing so new entrants will in fact have to become banks, or PSPs. Much as the mobile operators and the hardware manufactures would want a piece of the mobile payment transaction pie, they are little more than data carriers unaware of the value of the packets of data. The mobile payment instruction has to be portable across carriers and hardware platforms, as these cannot be fixed between sender and receiver. End2end standardisation could occur between the mobile operators and hardware vendors, but so could peace in the middle east &#8211; I cannot see Apple bring its iPhone to the party with the other mobile hardware vendors.</p>
<p>Mobile Wallets, where the value is stored on the phone in a virtual account or pre-pay account I cannot see going unregulated due to the dangers of criminal exploitation when it goes beyond the gift card market. But this does leave the question are anonymous transfers of value are going to be possible in future? I would hope not, so the black markets have to work harder to launder their funds untraceably. Paying for airline tickets in cash, with no verifiable ID associated with the transaction, should just not be acceptable &#8211; Apple did this to stop people buying more than 2 iPhones.</p>
<p>The mobile payments solution could well be an application on an iPhone or internet browser on a mobile phone. As these smart phones, get smarter to the point of offering PoS level of capability and connectivity to the payment network. So is it enough to make a P2P payment, by entering your details into a application carried by other person, or would security concerns be a blocker? The feedback loop of execution and confirmation being received by both parties is going to be key, with a multiple part scheme with banks providing risk management.</p>
<p>This level of security is an authentication problem, of who each of the parties in the transaction are and how they can safely transfer the instructions to their respective accounts. This is an old problem solved today with the use of PKI security systems, distribution and indemnities, as provided by <a href="http://www.identrust.com/">IdenTrust</a>, and would be needed by both parties. The challenge is transferring that authentication message with the payment instruction and this is where mobile application to NFC could play a part. <em>Identity is the real security battle ground</em>, as when that can be assured and checked many other threats can be risk assessed more accurately, and transaction information intelligence applied in realtime for suspicious transfers or even purchases. If the same ID could be tied to airline ticket&#8230;</p>
<p>I think in Europe the core elements of a solution are in place, where mobile payments are seen as separate from card/NFC payments &#8211; channel technology, and schemes.<br />
Banks could offer a mobile payment solution, but it will still probably require government/payment councils/EPC involvement to get to the <em>Person 2 Person payments, irrevocable, immediate/scheduled transfer of value  anywhere where, any value, any time, domestically or across borders, while maintaining regulatory compliance</em>. But this involvement could be as little as standardising on a trust authentication method, that everyone else can be assured off, and huge as bring merchants and public/corporate/government to this marketplace &#8211; no the scale of EMV (Chip &amp; PIN). I think this is possible on a pan-european basis but further &#8211; unless the US government realise the real value of global ID.</p>
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		</item>
		<item>
		<title>Mobile Payments &#8211; A way of replacing cheques?</title>
		<link>http://saileshpanchal.com/earchitecture/?p=14</link>
		<comments>http://saileshpanchal.com/earchitecture/?p=14#comments</comments>
		<pubDate>Thu, 04 Dec 2008 22:54:42 +0000</pubDate>
		<dc:creator>Sailesh Panchal</dc:creator>
				<category><![CDATA[Banking]]></category>
		<category><![CDATA[Payments]]></category>
		<category><![CDATA[Innovation]]></category>
		<category><![CDATA[Mobile]]></category>

		<guid isPermaLink="false">http://saileshpanchal.com/earchitecture/?p=14</guid>
		<description><![CDATA[To encourage people to move away from using cheques, it's not enough to duplicate the characteristics of the existing payment methods, but we have use technology to add convenience and feedback to the new payment experience so they'll pay to use it.]]></description>
			<content:encoded><![CDATA[<p><code>To encourage people to move away from using cheques, it's not enough to duplicate the characteristics of the existing payment methods, but we have use technology to add convenience and feedback to the new payment experience so they'll pay to use it.</code></p>
<p><span id="more-14"></span><br />
Roland Tritsch in  his Innolocity Blog post on <a title="Innolocity: Mobile Payments - What is Needed?" href="http://www.tritsch.org/Blog/2008/07/mobile-payment-what-is-needed.html">mobile-payments</a>, ask some reasonable questions regarding a couple of key characteristics of cheques that Mobile Payments will have solve, given that cash, cards cheques &#8220;work&#8221; and in order to replace them people will want the same capabilities from their new payment methods.</p>
<p>What mobile products could replace the cheque, given:</p>
<ol>
<li>Cheques can be given to people with no bank account</li>
<li>Cheques enable you the payer to make a payment to the payee knowing only their name &#8211; &#8220;anonymous&#8221; payment.</li>
</ol>
<p>The &#8220;unbanked&#8221; are a key target for the new payment methods, but there is a degree of conflict with the increased level of financial crime controls being imposed by goverments. So cheque have changed, in the UK anyway, as they are are now all &#8220;crossed&#8221; meaning they should/can only be paid into an account with the same name as the payee, so &#8220;Cash&#8221; can no longer be used as a payee.This requirement of tracability of funds transfer means that anonymous funds transfer will be inceasingly difficult, if not impossible. Eventually everyone will need to have an &#8220;account&#8221; in some form, even though it may not be a traditional bank account, and could be a PrePaid card number or a mobile number?.</p>
<p>Also, these days if you know a persons name then  today you can find out their email address or mobile telephone number, and increasingly people are very reluctant to change them, and hand them out as fequenctly as their name. It is possible to imagine it the not so distant future where name, email and number are interchangable, and knowing one will let you find the other items. The mobile number is almost unique, operationally most readily managed and useful for mobile payments. But the relationship of the mobile number to the persons banking details will need to be standardised and managed at a national, then international level, by their bank. or similarly trusted body.</p>
<div>However, Cheque have other properties that are less obvious and harder to address:</div>
<div>
<ul>
<li>They are a form of IOU. So a cheque may be written so it may only be presented some time in the future or could be returned.</li>
<li>They can be passed between individuals until the reach the named payee. For example, you may give your children a cheque made payable to their school.</li>
</ul>
</div>
<div>How important are these, when balanced against the downsides:</div>
<div>
<ul>
<li><em>Uncertainty of payment</em>. When used for payments above that guaranteed by the accompanying debit card (usually £100-£250), the payee has no certaintly the amount will be transfered. This also requires the debit card details to be written on the back of the card.</li>
<li><em>Delayed access to funds</em>. Typically the payee will have to wait up to 3 days for their bank to clear the cheque and the amount to appear in their account, unless you bank with LTSB who pay interest and credit it imediately for amount under £1000.</li>
<li><em>Effort to process</em>. Cheque have to physically taken to the bank, this is inconvient for an individual, and expensive for a company (reconciliations, security, accounting, delayed payments, bounces, bank charges). It is also a sizeable cost over head for the banks.</li>
</ul>
</div>
<div>So may be duplicating the payment methods of the past is not the way to go, better to look to the strengths provided by the new technology and social business models and what people today really value.</div>
<div>So what are the biggest value/business case drivers to Mobile Payments:</div>
<div>
<ol>
<li><em>Cost of convenience</em>. There is a value in being able to make a payment, where ever you are to someone easily.</li>
<li><em>Speed of transfer</em>. Real time irrovocable transfers, as good as handing the payee cash. Funds direct to the payees account, available for use within seconds.</li>
<li><em>Feedback loop of payments</em>. Providing real-time payments information to all parties. The taxi driver knows he has the fare before you leave the cab.</li>
<li><em>Security of funds</em>. The funds safely transfered, no chance of being mugged or loosing the cheque.</li>
</ol>
<p>The appeal of mobile payments, in the UK anyway, is limited by:</p>
<ul>
<li>Established cards useage</li>
<li>Excellent PoS infrastructure (Debit, PrePaid, SpeedPay) and innovations</li>
<li>Spread of the internet to mobile devices blurring the boundaries of mobile payments</li>
</ul>
<p>The goal will be devise customer payment product that blends valuable capabilities into a widely useable customer experience, before we see a dramatic reduction in the usage of cheques.</p></div>
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